Compassionate conservative

Does anyone still have the capacity to be shocked by this?

Defense Secretary Donald Rumsfeld toured a medical facility at New Orleans' international airport. He spoke and shook hands with military and rescue officials but walked right by a dozen refugees lying on stretchers just feet away from him, most of them extremely sick or handicapped.

When we see an inability or refusal to express concern or basic human decency, should we be suprised that the administration appears to have brought no sense of urgency to the relief efforts?